I had a powerful custom vent installed that needed to be vented to the outside. It required more experience than installing the standard 4" vent pipe, this one used a 10" pipe. I spent months trying to find a residential hvac guy that would be able to do it, but they either didn't have the right experience or didn't want to mess with the roof. A few of them even came and looked at the job but never called back. Nicole and Chris at cool care were very helpful and responsive. Nicole was very nice and eager to earn our business. Chris was very informative and took his time to figure out the best solution to getting the job done. He coordinated with a roofer that he brought to ensure the whole job was done right. The attention to detail and quality of the job left me totally satisfied and pleased with the experience. It's not easy to find good people like this anymore. Use these guys, you won't regret it.
Great people. Great service. Great choice.
A very trustworthy company, have been repairing my systems in different residences for several years. Always thorough and go above and beyond. The only company I trust for AC services.
Got home from work and realized within a half-hour or so that something was wrong with the A/C. Asked a neighbor for a recommendation and got Chris' number. Then checked NextDoor and realized it was the same company. They are in the area (a huge plus) and the senior tech, Roger, was simply amazing. Told him he definitely did his good deed for the day. Even came back the next day to add some frion.
Had the same experience earlier with Chris (similar but unrelated problem). Despite the fact that he was packing up to head home, he told me he'd be right over. He'd already familiarized himself with what had transpired during Roger's service call and zeroed in on the problem quickly. Extremely fair price. Can't recommend these guys highly enough - extremely competent, reasonable and local. Trifecta!