Reviews
Cool care is the best hvac company I've worked with. Locally owned and operated, and provide terrific customer service/ experience. Just installed a new system. Al and Will were excellent. Have been using Cool Care for 6 years for general maintenance and new installs, and I will not ever change unless Chris retires or sells his company. Skip the rest and work with the best. HVAC is not something you want to cut corners on. Thanks Cool Care
I can't recommend them highly enough! We have had them put in a new system and now use them for regular maintenance as well. Everyone is professional and not pushy at all. Reasonably priced and courteous. Today Al patiently walked me through some suggestions on how to prolong and protect our system. We prefer to support small local businesses and are so glad we have them in our corner and neighborhood.
CoolCare really came through for us. They gave us an solution that other contractors were not interested in doing as it required more work than they were willing to do. The solution proposed by Chris gave us more space inside out home, and reduced the amount of noise that the unit produced. They executed the job quickly, and in a professional manner. The crew was hardworking and quick and respectful of our home. I would recommend them to everyone.
Alizar is a fantastic technician. Very knowledgeable and does a great job of explaining everything. We had a tree fall through our roof in the hurricane this past summer, but did not know there had been damage to a vent pipe. Alizar detected the leak, found the damaged pipe, and saved us from what could have been a dangerous situation when we turned the heat on. Very grateful! (And check your heating system vent pipes if you ever have severe roof damage!)
Great company with great people! Always offer suggestions and recommendations but never make you feel pressured. When my AC went out, they worked with me to try and keep it working but due to it being so old, a new system was needed. Very affordable and great installation team. Their maintenance program has been great!
I've been using Cool Care and their biannual maintenance service for several years. I appreciate their proactive approach to addressing potential issues and also their quick response when my AC has stopped working in the past. Today, Andrew and Al performed my fall maintenance and identified several potential failure issues with my two furnaces (which are close to 25 years old). After thoroughly explaining to me my options and associated costs, I decided it was time to replace the furnaces. Their replacement is scheduled for next week. I commend Al and Andrew for their professionalism and courtesy.
Cool Air owner, office staff, and technicians are very responsive and reliable. They recently installed a new A/C unit when the old one needed replacing. We are very pleased with the installation and performance of the new unit. They most recently performed annual maintenance service on that unit and the other one as well to insure they are working properly and will keep us warm this winter. I can't say enough about how professional and courteous the Cool Air service technicians are.
As always CoolCare did a great job on the fall tune up of my five year old AC system. I highly recommend this company.
Been with them for 8 years - Great service, very professional and actually understand how a 4 zone air conditioning system works. Highly recommended.
