Reviews
Angel was professional, personable and knowledgeable! We were very impressed!
It's always a pleasure to see the folk from Cool Care and Air Conditioning out here. Known the family and owners for many years. They are always honest and professional. Thank you for your service, always.
We used Cool Care to purchase and install our new A/C unit and continue to use them for yearly maintenance. From the beginning they have been honest, reliable, and professional. We continue to use them for all our A/C needs. Highly recommend!
Angel was great! He was polite and informative. Highly recommend.
Chris was our sales advisor and project manager and he also worked on the job as well. We had some balancing and needing to address a whining noise in the system and they did everything possible to address the situation.
His team was courteous and professional.
I would highly recommend Cool Care.
Thank you.
Will is one of the two technicians I've had the pleasure of working on my heating and A/C. They're very thorough. I choose to shadow them to learn more about my system as they go along. They point out suggestions and details to what and why they're testing every component on my system. This last call was made due to a thermostat issue. Even though I put in what was supposed to be fresh batteries and installed a new thermostat, the culprit were my batteries. Will figured that out right away. So while he was here, I took advantage of the maintenance I signed up for and he checked the system all over. Even found some small issues that he fixed to prevent future breakdowns. Very friendly staff!! Always on time. Never rushing. Glad to have a trusted repair team that's a phone call away.
BTW - Even though my A/C was cooling fine before, it feels to be cooling even better now.
Cool Care replaced my legacy HVAC - based on the notes below - and - the recently did a Mini-Split we had to replace one installed in an extension we added over a decade ago. Great work on both projects. Highly recommended.
previously...
Repair visit. Responsive. Called day before. Got a call-b4 arrival as promised. Arrived in window agreed on. Issue was not simple, complex, 20 y.o. old configuration, the two were up to the task. Issue was not resolvable. Analysis required installation of test part on old compressor to get it running for testing, this was not required of the techs, but much appreciated. Will require replacement. Receive quote for replacement same-day. Highly recommended.
Thanks for keeping my AC and Heat in top form. Appreciate the reminders on maintenance checks due. Keep up the great work.
